Privacy Policy

As your Third Party Administrator, American Pension Services, Inc. values you as our customer. We recognize you expect us to protect the information you provide to us and use it responsibly.

In the course of providing Services to your Retirement Account, it is necessary for us to collect nonpublic personal information about you from the following sources:

  • Information we receive from you on applications and other forms; including identifying information such as address, telephone number, social security number, credit Information such as income and employment;
  • Information about your transactions with us, our affiliates, or others;
  • Information we receive from a consumer reporting agency; and
  • Information we obtain from others in the process of verifying information you provide us.

While we collect this information, we do not disclose any nonpublic personal information about our customers, or former customers to third parties except as permitted or required by law.

American Pension Services, Inc. (APS) believes that your trust in us depends on how well we keep your personal, business, and account information secure. Our Corporate Information Security Program is comprehensive, proactive and designed to ensure information about you is secure whenever you choose to access your account over the Internet.  APS utilizes industry accepted security practices which are appropriate to protect the security of your internet account with APS. For your protection we verify your identity before granting you access to your accounts. Additionally, our systems use firewalls and encryption to protect information about you.

Security Is Everyone’s Responsibility

At APS, we take safeguarding your information seriously for we believe keeping information about you safe and secure is every employee's responsibility. We also encourage you, the customer, to take steps in protecting information about you. An excellent source of information on how to prevent identity theft and what to do if you are a victim of identity theft is the Federal Trade Commission [1][1]web site.

Security Controls and Browser Requirements

We understand the security of your personal and account information is very important. To assist us in offering account services in a secure manner, we employ a number of controls described below. These controls allow us to properly authenticate your identity when you access these services and to protect information about you as it travels over the Internet. The services we provide on this Web site use access codes to prevent third parties from accessing your private information, thus you are protected from identity theft unless you are not careful in controlling access to the security codes. 

This site requires the use of secure browsers to protect you while you access our online services. Secure browsers allow you to communicate with our Web site in a protected session by encrypting information that flows between you and the site. To verify your session is secure, look for “https:” instead of “http:” in the URL address line, and a secure symbol (for example, closed padlock or key) on the status bar of your browser located on the lower part of the screen. For greater security when viewing your account information over the Internet, we require that you use a browser with 128-bit encryption.

To provide additional protection, a timeout feature is used on selected parts of our Web site. This feature automatically logs you out of your account after an extended period of time. Re-establishing and authenticating your credentials for your online session helps to reduce unauthorized access to your accounts with us via the Internet.

Here Is How You Can Help

While we at APS continue to provide security controls to protect information about you, we believe it is extremely important for you to share in the responsibility for security. The following are some ways you can protect yourself and your accounts:

· Never share your access codes with anyone. Remember, a representative of APS will never ask you for your PIN.

· We recommend you change your access codes on a regular basis. If you think your access codes have been compromised, change them and contact us immediately.

· Use only the secure message service provided within Online Services when sending or requesting account or information about you.

· Consider using a personal firewall to prevent hackers from invading your personal computer, especially if you are using DSL or a cable modem to access the Internet.

· Install virus protection software and scan all downloaded software before use. Also, delete emails with attachments from unknown sources.

· When you are done with your transactions, always click on the Logoff button on the Web site to exit the application and prevent further access to your account. When using a public PC (such as in a library or school), also close the browser when you are finished.